Shipping policy
Shipping & Delivery Policy
1. Delivery Areas & Estimated Times
We ship to multiple countries across the GCC and South Asia. Estimated delivery times are as follows:
| Country | Estimated Delivery Time |
|---|---|
| United Arab Emirates (UAE) | 1–2 Days |
| Kuwait | 1–2 Days |
| Qatar | 1–2 Days |
| Oman | 1–2 Days |
| Bahrain | 1–2 Days |
| Saudi Arabia (KSA) | 1–3 Days |
| Pakistan | 1–3 Days |
[1]
2. Shipping Rates & Fulfillment
Our shipping charges include order confirmation, professional packing, and final delivery.
- Remote Areas: Please note that deliveries to remote or rural areas may incur higher shipping charges than the standard rates listed at checkout.
- Order Confirmation: To ensure successful delivery, our fulfillment team performs "Smart Order Confirmation" and follow-ups before the package is dispatched. [1, 2]
3. Cash on Delivery (COD)
We specialize in COD markets to provide you with the most convenient shopping experience.
- COD Fees: Most regions (UAE, KSA, Kuwait, Qatar, Oman, Bahrain) carry a 0% COD Tax.
- Pakistan: A 4% COD Tax applies to all orders in Pakistan. [1, 2]
4. Order Tracking
Once your order has been packed and handed over to our courier partners, you will receive a notification with your tracking details to monitor your shipment's progress.
5. Returns & Failed Deliveries
- Return Charges: In the event of a returned parcel, standard return processing fees apply (e.g., 5 AED in UAE, 7.5 SAR in KSA).
- Pakistan Policy: For orders in Pakistan, the delivery and fulfillment charge applies to both delivered and returned parcels